Troubleshooting & FAQs
- Can Spectrio's digital signage system be used to show content on a screen when a Zoom meeting is not taking place?
- EngageDS Support
- How can I share my EngageDS content to Facebook?
- How do I change the volume for my EngageDS digital signage?
- How do I connect my Spectrio Digital Signage Player to my WiFi network?
- How do I reset my password for EngageDS?
- How long does it take for changes made in the EngageDS app to show up on my TV?
- Image and Video Specifications
- My digital signage content looks like it's too big for the screen.
- My screen is black.
- My screen is frozen on the Home Screen, showing three icons.
- My screen is frozen on the Spectrio logo.
- My screen is showing a System UI Error Message.
- My Spectrio Digital Signage Player is not connecting to my WiFi network.
- My SpectrioOne Media Player is Displaying a Red Light Instead of a Blue Light
- Twitter Service No Longer Functional
- When I edit my content in the EngageDS app, why do only some of my changes get saved?
- Why aren't the changes I made in the EngageDS app showing up on my network screens?
- Why is the weather not accurate in my EngageDS app?
- Why isn't my EngageDS content sharing to Facebook?