Recommendations
Overall, Device Manager does not have more specific requirements for Customer’s on-site networks other than making sure the Ports, IP addresses and URLs listed below are accessible to the Spectrio solutions deployed on-site.
Spectrio highly recommends that customers have stable, high speed internet access (typically at least 2-5 MB/s upload and download speeds) in order to support all aspects of the Spectrio solution (communication with Spectrio’s cloud systems, upload & update of content and applications, and any required technical support). If customers use WiFi access points, it is recommended that the devices are managed via an enterprise system that will allow for uninterrupted connectivity leases for the Spectrio devices.
Network and Application Protocol
Protocols and Network Ports to be whitelisted
| # | Description Details | Notes |
| 1 |
Network Protocol TCP Port : 443 |
Required |
| 2 |
Application Protocol HTTPS WSS |
Required |
Spectrio Software Services
Spectrio V3 Platform - URLs to be Whitelisted
This is a list of the required URLs to be whitelisted for the Spectrio applications.
| # | Description URL | Connection |
| 1 | Device Manager Platform Backend mpdm.spectrio.com | Outbound (HTTPS, WSS) TCP: 443 |
| 2 |
Content Delivery Network (CDN) for Files dna4v4mrh66t6.cloudfront.net and App Distribution |
Outbound (HTTPS) TCP: 443 |
| 3 | Remote Desktop global.turn.twilio.com |
Outbound (HTTPS) TCP: 443 |
Legacy Remote Desktop
If you are using the Device manager client or agent app older than v3.8. You have to whitelist the following URLs and ports.
| # | Description URL | Connection |
|
1 2 |
stun.l.google.com Remote Desktop (Signaling) Remote Desktop IP of the device (Peer to Peer connection - NAT Traversal) (Android / Linux / Windows) |
Outbound TCP: 19302 Outbound / Inbound UDP: 30000 - 60000 |